FRANK BATES ON THE BATES RV ADVANTAGE
FAMILY OWNED BUSINESS
Bates RV Airstream dealership has now owned the dealership for over 25 years. My wife and I are the sole owners and the one thing that we appreciate is our customers. We have a huge number of repeat customers and one way we do that is we let all the customers know that I am readily accessible.
Quite honestly, the employees know it, too. And, all over – on my message on hold at the front desk, at the service desk you’ll see my message saying that we do want you to be 100% satisfied with whatever your purchases or in any of your dealings with Bates RV. So, therefore, my home phone number is listed there and it’s also here in the article. It’s (941) 485-9542.
So, please if for any reason you’re not 100% satisfied with the way you’re treated, please give me a call at home. I will tell you I started this out slowly because I was a little bit concerned with how many calls I might get. But, over the past several years, I’ve gotten very few calls at home and the ones I’ve had helped me because I’ve been able to see that there’s been a situation that needed to be corrected. So, I don’t mind at all if you do have a reason to call.
But, the other thing that works really neat is it’s kind of – I wouldn’t say it’s blackmail – but, all of the employees know that everyone has my home phone numbers so they all take pretty good care of you.
MAKE FRIENDS AND HELP PEOPLE HAVE FUN
But, again, the big thing for us is to make friends and help people have fun. And, I’m telling you what – if you get out there on the road and you start seeing new things, it’s a whole lot better than sitting at home on that couch just watching the television. Again, my name is Frank Bates and if you need to get hold of me please don’t hesitate to call (941) 485-9542. Thanks, again.